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tl;dr​

  • We are not a big corporation. We're an independent entity, so we only answer to our members. This gives us the ability to grow at a pace that ensures that our values are reflected in our product and business decisions.
  • The most important thing we collect from you are your journal entries and they are encrypted end-to-end at all times. Only your devices can unlock your writing. It is impossible for us or Apple to access your journal data.
  • You can export your data at any time or request that it be deleted directly in the app.
  • AI models run completely on your device and thus work on airplane mode. Your journal data never leaves your device for AI processing or any other reason.
  • We strive to collect the minimum amount of information required to operate our services.

Privacy Policy

Last Updated on April 8, 2025

Innerly ("the Service") is committed to protecting your privacy. This Privacy Policy explains how the Service Provider ("provider," "we," "our," or "us") collects, uses, discloses, and protects your information when you use our website, mobile apps, services, or interact with us.

1. Information We Collect​

We may collect the following types of information to operate our services:

a. Personal Information​

This includes information you provide directly to us, such as:

  • Email address (which can be avoided through Apple Login's Hide my Email feature)
  • Payment details (if applicable)

b. Non-Personal Information​

This includes:

  • Browser type
  • Device information
  • IP address
  • Usage data (e.g., pages viewed, time spent on our apps and websites)

2. How We Use Your Information​

We use the information we collect for the following purposes:

  • To provide and improve our services
  • To communicate with you about updates, inquiries, or support requests
  • To process payments and manage subscriptions
  • To conduct research and develop new services
  • To comply with legal and regulatory requirements
  • To ensure the security of our services

3. How We Share Your Information​

We do not sell your personal information. However, we may share your data in the following circumstances:

  • With Service Providers: Third-party vendors who assist us in operating our services (e.g., payment processors, website and app analytics, cloud hosting providers). Note: AI processing happens entirely on your device and your journal data is never shared with any AI service providers. We use PostHog to track how users interact with our app, including their location and device, to help us improve functionality and understand usage patterns.
  • Legal Obligations: To comply with legal processes, investigations, or regulatory requirements.
  • Business Transfers: In the event of a merger, sale, or reorganization.
  • With Your Consent: We may share information with your permission.

4. Data Security​

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. All your writing is encrypted end-to-end and cannot be accessed by anyone in our team. Additionally our AI features work completely offline on your device, ensuring your journal entries and AI interactions remain private even without an internet connection. However, no system can be completely secure. By using our service, you acknowledge the inherent risks of sharing data online.

5. Your Data is yours​

Your data is yours and you have the the following rights:

  • Access: Request access to the information we hold about you.
  • Correction: Request corrections to your personal information.
  • Deletion: Request that we delete your personal information.
  • Data Portability: Receive your data in a portable format.

Contact us at [email protected].

6. Cookies and Tracking Technologies​

We may use cookies and similar technologies to improve your experience, such as:

  • Remembering preferences
  • Measuring website performance
  • Analyzing trends

You can adjust your browser settings to disable cookies.

7. International Data Transfers​

If you are accessing our services from outside the United States, note that your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

8. Updates to this Privacy Policy​

  • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make any material changes, we will notify you by email or by posting a notice on our website and application.
  • Continued use of the Service after changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us​

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: